Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

You must include a field id or key in your graph shortcode.

Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

I gave that answer because I received a good service when attending and calling the surgery

Staff training for Doctors nurses and office and reception workers
In changes to systems and services upgrades
For example the Doctor did not know that hand written labels are no longer used on Sample containers
My sample was Lost I think because the receptionist stuck a printed label as well on the sample container

May 1, 2025 at 9:46 am

Very good

Fantastic urgent, appointment and service, given by Dr Chaudary, fully answered and diagnosed symptoms, and enquired about my other illnesses
Just perfect A1

Can’t Fault the Service

May 1, 2025 at 9:48 am

Very good

Receptionist at surgery are very patient and polite.

Appointments system is ok but sometimes you can’t get appointments .

May 1, 2025 at 9:51 am

Good

I had a phone call from the Dr and he wes helpful and informative and wrote some medicine to take, and to ring back if im still in pain. But getting appointments is very difficult, so it would be helpful if we didn’t have to wait in the queue for someone to pick the call.

Maybe not waiting so long in the queue for someone to pick to pickup the phone

May 1, 2025 at 9:56 am

Very good

Very good service

Very good service

May 1, 2025 at 9:58 am

Take the Friends and Family Test