Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Very poor | May 1, 2025 at 10:02 am | ||
Very good | Support patient with their needs | We kindly request that appointments be made available online, as waiting on the phone takes a considerable amount of time. We understand that, due to the increased number of patients, it is difficult to offer appointments to everyone. However, we suggest setting up a system where people with minor issues can receive help without needing to see a doctor in person—such as through live video or phone consultations. Additionally, providing information in regional languages or adding a voice feature on the website to explain the process would help many patients better understand their options | May 1, 2025 at 10:04 am |
Very good | Always Doctors Staff are concerned regarding my health well being | May 1, 2025 at 10:04 am | |
Good | May 1, 2025 at 10:09 am | ||
Very poor | The receptionists are rude and not helpful they try to become the doctors by providing advice despite not being qualified or trained properly. Furthermore when asking for a sick note and being caller 1 in the queue the receptionist think it’s okay for the phone to be ringing for 15 minutes until they answer the phone. Absolutely disgusting and poor. I’ve been looking into reviews for both surgerys and the feedback is very similar. I hope we start to see a chance in service. | Train your people. | May 1, 2025 at 10:17 am |