01 – SHMC Vision
SHMC VISION
“To provide the best possible care for our population within the resources available by identifying and prioritising health inequalities within our population”
Spinney Hill Medical Centre’s “AIMS” as an individual practice and as part of a PCN have 5 key areas which we are focussing on:
- Improving prevention and tackling health inequalities in the delivery of primary care
- Supporting better patient outcomes in the community through proactive primary care
- Supporting improved patient access to primary care services
- Delivering better outcomes for patients on medication
- Helping create a more sustainable NHS
02 – Registration
REGISTRATION
NEW PATIENT?
We are currently accepting new patients. If you would like to register with us you will need to firstly check that you live within our catchment area. Please bring an NHS card along with proof of address which can be a bank statement or utility bill issued in the last three months.
If you are not registered with a GP in the UK we will need your passport with visas, your marriage certificate if you are joining a spouse and proof of address.
Once we have these documents you will be asked to complete two simple forms and provided all of the information is satisfactory we will be able to register you.
Once you are registered you will be invited to attend a new patient health check so that we can obtain medical information about you.
It is important that you attend a new patient health check appointment!
New born babies to parents already registered with us
We will need a copy of the birth certificate as soon as possible so that we can register your baby with us. This must be done prior to the babies 6 week check up.
If you have any further questions about registering please do not hesitate to contact a member of the reception team who will be able to guide you through this process.
Temporary and private registrations are also available. Please ask a member of the reception team for further information.
NHS New Patient Registration Form (GMS1 FORM)
HOW DO I REGISTER AS A PATIENT WITH THE PRACTICE?
If you are resident within the practice area and wish to register, please collect a registration pack from the surgery. When you register with the practice at reception please provide photo ID or a birth certificate and a letter with proof of address. The form for completion can be found below:
HOW DO I REGISTER FOR ONLINE ACCESS TO MAKE APPOINTMENTS, ORDER PRESCRIPTIONS AND VIEW MY MEDICAL RECORD?
You would have had the option to register to SystmOnline when completing the Registration Pack. However if you didnt, please complete the form by clicking the link below:
SHMC SystmOnline Registration Form
HOW DO I GET ACCESS TO MY MEDICAL RECORD?
Please complete the form below and return to the surgery in person
SHMC Medical Record Request Form
03 – Patient Data
PATIENT DATA
HOW DOES THE PRACTICE USE MY DATA?
GENERAL DATA PROTECTION REGULATIONS
We have a legal obligation under the General Data Protection Regulations (GDPR) to ensure that all information held or processed about you complies with the principles of these Regulations. Sometimes the law requires us to pass on information for example, in the event of sudden death.
We only ever pass on information about you if people have a valid authorised need for it and it is in your best interest that information is disclosed.
Most data we disclose is anonymised i.e. your personal details are not disclosed (eg for medical research purposes) If we do need to disclose information about you to other parties it is generally with your written consent (e.g. you are seeking life insurance cover).
Anyone who receives personal or similar information from us is also under a legal duty to keep it confidential.
View our Privacy Notice explaning how we use your information to provide healthcare by clicking here.
Please note the Privacy Notice above is subject to temporary changes during the COVID Pandemic.Patients should be aware that we are part of Belgrave & Spinney PCN to carry out the COVID Vaccination Programme. The PCN consists of the following 5 practices:
– Spinney Hill Medical Centre
– East Park Medical Centre
– The Charnwood Practice
– Broadhurst Street Surgery
– Canon Street Surgery
The Practice is working closely with Healthy.io to improve care for our patients. Below is how your information is used if you have recevied a letter or text.
ACR project for patients with diabetes (and/or other conditions)
The data is being processed for the purpose of delivery of a programme, sponsored by NHS Digital, to monitor urine for indications of chronic kidney disease (CKD) which is recommended to be undertaken annually for patients at risk of chronic kidney disease e.g., patients living with diabetes. The programme enables patients to test their kidney function from home. We will share your contact details with Healthy.io to enable them to contact you and send you a test kit. This will help identify patients at risk of kidney disease and help us agree any early interventions that can be put in place for the benefit of your care. Healthy.io will only use your data for the purposes of delivering their service to you. If you do not wish to receive a home test kit from Healthy.io we will continue to manage your care within the Practice. Healthy.io are required to hold data we send them in line with retention periods outlined in the Records Management code of Practice for Health and Social Care. Further information about this is available at: https://lp.healthy.io/minuteful_info/.
TELL ME MORE ABOUT MY SUMMARY CARE RECORDS
When you visit an NHS or social care service, information about you and the care you receive is recorded and stored in a health and care record.
This is so people caring for you can make the best decisions about your care.
The information in your records can include your:
- name, age and address
- health conditions
- treatments and medicines
- allergies and past reactions to medicines
- tests, scans and X-ray results
- specialist care, such as maternity or mental health
- lifestyle information, such as whether you smoke or drink
- hospital admission and discharge information
National Coronavirus (COVID-19) Response: additional information will be included in your Summary Care Record (SCR) by default.
To help the NHS respond to the coronavirus (COVID-19) pandemic, The NHS has decided to include additional information in Summary Care Records for patients by default, with immediate effect. This is unless you have previously told us that you did not want your information to be shared. This will only apply for the duration of the coronavirus pandemic only. Unless you specify that you wish this information to be available after this emergency period, this change will be reversed.
Patients can be reassured that if they have previosuly opted-out of having a Summary Care Record ot declined to provide consent to share their additional inofmration, their preference will continue to be respected and applied.
If you wish to read more about this change or the additional information SCR in general, please click here.
CAN I MAKE A FREEDOM OF INFORMATION REQUEST?
The Freedom of Information Act obliges the practice to produce a publication scheme which is a guide to the ‘classes’ of information the practice intends to routinely make available.
TELL ME MORE ABOUT NHS CONSTITUION
Find out about the NHS Constitution here
04 – Private Services, Medical Reports & Clinical Governance
PRIVATE SERVICES, MEDICAL REPORTS & CLINICAL GOVERNANCE
WHAT IS THE PRACTICE POLICY TOWARDS AGRESSIVE AND VIOLENT PATIENTS?
The practice operates a zero-tolerance policy on violence and aggression. We will not accept abusive or violent behaviour towards our doctors, staff or other persons present on the premises. Individuals behaving in such a manner will be immediately removed from our list. These patients will then be able to access primary care services from a specialist provider arranged by Leicester City Clinical Commissioning Group (LCCCG)
TELL ME MORE ABOUT GP EARNINGS
All GP practices are required to declare the mean earnings (e.g. average pay) for GP’s working to deliver NHS services to patients at each practice.
The average pay for GPs working at Spinney Hill Medical Centre in the last financial year was £95,000 before tax and national insurance. This is for 14 GPs who worked in the Practice for more than 6 months.
DOES THE PRACTICE CHARGE FOR ANY SERVICES (eg: Medical Reports) ?
The Freedom of Information Act obliges the practice to produce a publication scheme which is a guide to the ‘classes’ of information the practice intends to routinely make available.
MEDICALS WITH FORMS FOR COMPLETION
eg: HGV Medicals, Taxi Medicals, Driving Medicals………………………£115.00
REPORTS
GPR Insurance Company…………………………………………………….£90.00
Standard Solicitors Report…………………………………………………..£130.00
Additional Information……………………………………………………….£30.00
Occupational Health Report…………………………………………………£210.00
LOCAL AUTHORITY MEDICALS / FORMS
Adoption/Foster Medical (AH)
Adoption/Foster Medical (AH2)
Childminder- Ofsted Health Declaration
FORMS FOR DOCTORS TO COMPLETE
Sickness/accident/insurance/Travel cancellation claim forms
LETTERS
To Whom It May Concern/In my opinion letters
To Whom It May Concern – one line only
Character Reference
CERTIFICATES
Private sick note/certificate
Vaccination Certificate
Freedom from infection certificate
Fitness to Travel Certificate
Private Travel Prescriptions
TRAVEL IMMUNISATIONS / INJECTIONS
Meningitis
Rabies (3 doses)
Japanese encephalitis
Hep B – Full Course (payable on first appointment)
Hep B Booster – £ 40.00
Typhoid…………………………………………………………………….Free on NHS
Hep A……………………………………………………………………….Free on NHS
Polio…………………………………………………………………………Free on NHS
Diphtheria/Tetanus……………………………………………………….Free on NHS
Cholera……………………………………………………………………..Free on NHS