Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

You must include a field id or key in your graph shortcode.

Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very poor

September 15, 2026 at 8:32 pm

Very good

Today was good, the nurse who took my bloods was lovely! And even the receptionist was kind. But, they work very slow. Last week I got a phone call from the doctor to say reception will call you to re book due to the error of a nurse who mishandled the blood they took, and I had to re do them. It took them over a week to rebook. Wasn’t great.

Better service.

September 15, 2026 at 9:48 pm

Very good

There was no waiting.very polite and courteous.

September 17, 2026 at 7:19 am

Very poor

Today on 17 th September 2026, I was connected at 8.04 and was in a queue around 30 number. After being in queue until no 3 and also 1, I didn’t receive a call from surgery for my appointment. I used another number to book appointment but did not receive call back on the number.I reported to surgery. And was stated that this was technical issues. Please can you raise this as an incident so we can get required services during the time we need.

Surgery should be able to raise the incident if they are not able to call back to the patients.

September 17, 2026 at 10:46 am

Good

Didn’t have to wait long

September 19, 2026 at 12:42 pm

Take the Friends and Family Test