Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

The staff are very caring and supportive,
Alway give me an appointment when needed.
The new refurbishment looks amazing. Well done to all the people that make it all happen.

May 1, 2025 at 9:16 am

Very good

Good because they help my Hospital request immediately

All is fine with great service

May 1, 2025 at 9:23 am

Very poor

Never get appointment to see doctor and staff on telephone not helpful at all and very rude .when we call at 8am they put our name on list than they ring later on saying it’s fully booked for today appointment saying call tomorrow morning again 8 am than same things happening it’s fully booked. .when blood test is due why nobody rings from surgery to say your blood test is due now.staff needs proper training and need to understand patients problems and we don’t have time to ring every day in the morning to book an doctor appointment

No comment

May 1, 2025 at 9:23 am

Very good

Seen lot of changes recently and getting doctors and staff ring me and seem very concerned on my health and staying on top of any problems I had really appreciate it

I think u doing really well can’t keep everyone happy it’s peoples nature to complain instead of having bit of patience

May 1, 2025 at 9:26 am

Very poor

Because the receptionist are very rude .

May 1, 2025 at 9:29 am

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