Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

Appointment booking system needs a complete overhaul. Apart from that everything was good.

Your website allows certain issues to be discussed without having to book an appointment, but the issues you can select are very limited, it would be better if there were more options.

April 1, 2026 at 3:59 pm

Very poor

The reveption team is very slow with giving correct information

Plz the first place of admin team needs more skills to pass information to patients .

April 1, 2026 at 4:00 pm

Neither good nor poor

Long wait.

Not sure

April 1, 2026 at 4:00 pm

Very poor

It doesn’t take to answer the phone it 30 to 45 mins

April 1, 2026 at 4:08 pm

Very good

April 1, 2026 at 4:15 pm

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