Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

All members of staff were very professional and paid great attention to the issues I had. I received great advice and treatment. Overall, very satisfied with the service.

April 1, 2026 at 3:18 pm

Good

Answering phone on time.

If possible face to face doctor appointment.

April 1, 2026 at 3:21 pm

Neither good nor poor

It was an average experience waiting time on call was a bit long though.

Staff need to check more thoroughly for appointment availability.

April 1, 2026 at 3:22 pm

Good

Doctors are very good, telephone consultations can be booked easily. To contact Surgery on phone takes in between 30 minutes to 90 minutes. Any queries put on website never answered.

Phone should be answered in 30 minutes max. Please answer queries put on website. Face to face contact should be made easier.

April 1, 2026 at 3:24 pm

Good

It was ok

April 1, 2026 at 3:30 pm

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