Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

You must include a field id or key in your graph shortcode.

Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Poor

The receptionists are too loud on the phones shouldn’t be shouting down the phone its very personal discussing patients problems my experience was that the receptionist was diagnosing my problem they’re not doctors

Receptionists need to be professional like talking softly and polite shouldn’t be asking patients what their problem is they should only be giving out appointments not everyone is confident to speak to them about it

April 1, 2026 at 3:01 pm

Good

Good service

April 1, 2026 at 3:01 pm

Good

April 1, 2026 at 3:02 pm

Very good

Effective communication and great service

April 1, 2026 at 3:02 pm

Good

Some staff involved they understand patients and what they need and they try and accommodate I think so that’s why I give you a good

Some of the things need to improve I’ve been suffering with some private problem which is they are not funding medicine and I’m being suffering from the last five years and they are not helping so I’m paying £9000 tax every year so I should be eligible for the doctor just giving me excuse so that’s that things I need to be improved

April 1, 2026 at 3:03 pm

Take the Friends and Family Test