Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

December 1, 2025 at 5:12 pm

Very poor

It’s December and still not had the flu jab for my mum despite me asking on numerous occasions. The vulnerable should be a priority

Last year was the same and I had no choice but to make a complaint. Again she is in the same position and keep getting the same excuses

December 1, 2025 at 5:29 pm

Very good

Prompt service on more than one occasion with callbacks from the GP and clinical pharmacist. They also took time to engage in a productive discussion and explained key points and follow-ups very clearly.

December 1, 2025 at 5:43 pm

Very good

December 1, 2025 at 6:07 pm

Neither good nor poor

Disappointed that there is no emergency number or GP available on the event of death.
Although surgery was open there locome receptionist with no idea.

Emergency Gp service for death or number to contact
Staff at reception to be trained of procedures
Able to serve the community in need

December 1, 2025 at 6:56 pm

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