Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

So far, whenever I have needed an appointment, I have had one either by telephone or face to face.

Sometimes, a few of the receptionists do come across rude and also when questions are asked about why an appointment is needed, they don’t sound empathetic. Also, my name is always pronounced incorrectly and I feel if the receptionists looked at patients names correctly it would be nice, as I correct every person.

December 1, 2025 at 3:03 pm

Neither good nor poor

December 1, 2025 at 3:05 pm

Very good

Because the staff that you have are all doing a great job

Just keep up the great work

December 1, 2025 at 3:17 pm

Very good

Because I’m happy thanks nwy

December 1, 2025 at 3:18 pm

Very good

December 1, 2025 at 3:43 pm

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