Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Neither good nor poor

It says get appointment then then fill form. I filled form said call after 12.00 as gives option. The receptionist dont read properly and doctor calls in morning so just miss the consultation at doncaster which is near for me. Then after I call gives me far which need get two buses even i do be uber charges and she says for health u need do that I am 70 year old lady she not going tell her mother to do that this is very unprofessional. No calm polite understanding.

Please ensure receptionist reads messages properly on form. Plus be more understanding. If facilities get appointment then then. It should be provided properly Improve on this.

November 5, 2025 at 9:53 am

Neither good nor poor

It says get appointment then then fill form. I filled form said call after 12.00 as gives option. The receptionist dont read properly and calls in morning so just miss the consultation at doncaster which is near for me. Then after I call gives me far which need get two buses even i do be uber charges and she says for health u need do that I am 70 year old lady she not going mother to do that this is very unprofessional. No calm polite understanding.

Please ensure receptionist reads messages properly on form. Plus be more understanding. If facilities get appointment then then. Improve on this.

November 5, 2025 at 9:56 am

Very good

November 5, 2025 at 9:59 am

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