Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

Because waiting time on the phone is too long

Reduce waiting time on the phone

November 4, 2025 at 10:21 am

Very good

Very expert treatment by Darshna Shah. Excellent attitude.

November 4, 2025 at 10:36 am

Good

Your reception service has improved but it also depends on which individuals are at reception. Some individuals are better as solving problems or helping you to get an appointment with the doctor.
There is some receptionist they think they are the doctor and they want to And they want to not give you appointment

Appointments
I think you should go back to the old telephone appointment
This way, you know whether you’ve got an appointment on the day or not
The core thing it takes too long and too much time to get to speak to a doctor and get an appointment

November 4, 2025 at 10:47 am

Don’t know

November 4, 2025 at 11:10 am

Good

Good to see doctor on day.

Try to give some day appointment doctor.

November 4, 2025 at 3:54 pm

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