Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Was contacted when blood test was due
Seen in time

September 6, 2025 at 8:42 am

Very good

Done in time

All good

September 6, 2025 at 9:40 am

Very good

Done in time

All ok

September 6, 2025 at 9:42 am

Good

Good customer service

They could have been on Time .

September 6, 2025 at 10:22 am

Poor

I have been waiting for an appointment and everytime I go to the surgery they do not help. I have a problem with my phone and I told them at the surgery to put on the system that any appointments be sent in a letter format via post. This request was also ignored.

Listen to the patient and their issues. I don’t enjoy or have the time to keep going to the surgery and being sent away unresolved. I still don’t know what my blood test results were and when I spoke to the receptionist she said that I will receive a call to discuss the results, even though I keep telling them,my phone is not working properly.

September 6, 2025 at 12:40 pm

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