Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

The phlebotomist was brilliant she gave me water to calm me before the test and made it quick easy by keeping me engaged in conversation, thank yoy

September 4, 2025 at 4:46 pm

Good

Nurse was very good with me

Very hard to get appointments

September 4, 2025 at 5:22 pm

Poor

September 5, 2025 at 9:14 am

Very good

Only for today’s appointment 5th September 2025.

Drs appt today 5th september 2025 receptionists call munira works at main branch very good receptionists punctual at the phone very nicely handle the call.
Very first time i have been given f2f appointment with drs straight away.
I am very happy today.

Everytime i call receptionists are not helpful at all they will not give me appointments f2f at all always tel appt.

Very good customer service from munira.

Receptionists need to understand individuals needs..

September 5, 2025 at 9:56 am

Very good

The HCA was very polite, very smartly dressed and very professional. More importantly, she saw me exactly on time and was very gentle in performing the blood test.

—-+

September 5, 2025 at 10:24 am

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