Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

Overall the staff are very helpful but just the concern is making appointments with the doctor

Only thing will be very helpful if we can get appointments without a stress 😩

August 1, 2025 at 10:49 am

Very good

Dr Mehta was the last Dr I saw. I cannot fault the Dr’s at all. They go above & beyond. All the GPS listen & show empathy everytime.

I was removed from the register almost 3 months ago! When I called to book an appointment, the appointment was booked & cancelled 10 minutes later. When I questioned why this had happened, they had no clue. They even suggested I had moved addresses! What rubbish! They honoured my appointment on this occasion but I still need to register. I bought the form home ready to complete this & miraculously my registration was successful! Due to the surgery error, my repeat medication was not delivered. They even said (lied) that they wrote to me in Jan/ Feb to say I have been removed. The ordeal has been extremely upsetting.

August 1, 2025 at 10:51 am

Neither good nor poor

August 1, 2025 at 10:52 am

Good

It’s was difficult to get through to get an appointment

August 1, 2025 at 11:00 am

Good

August 1, 2025 at 11:11 am

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