Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

August 1, 2025 at 12:16 pm

Good

The staff are always helpful & very knowledgeable
The doctors team is amazing too always help me with my medical condition & explain things well

August 1, 2025 at 12:17 pm

Very good

I’m happy with service

August 1, 2025 at 12:31 pm

Very poor

Chaotic and staff making errors all the time, repeat medicine prescription not sent over to pharmacy on time.

Train staff better, make sure systems are updated with correct information. The number of times I have been called to arrange appointments for my mum….who is house bound, this should be on the system. Staff don’t seem to follow things up, once they put the phone down, it’s forgotten about…they need to do their job properly.

August 1, 2025 at 12:38 pm

Good

It was good

August 1, 2025 at 1:16 pm

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