Friends and Family Test Results

Good

As I waited for my appointment clinic to call me in, I asked the receptionist to book me an appointment to see my GP, initially she said there is 1 available at a certain time, request her to look for an alternative time, 2 minutes later she tell me the appointment is not available, please go home and ring us we will book for 1 tomorrow. What difference does it make to book me at the reception or go home ring the SURGERY for an appointment?

Very good

I was given appointment with Doctor on same day and in time.

Neither good nor poor

The service has improved over the years but quite often I have had to opt to visit the spinney hill centre and parking is a big issue.
Also, I am a difficult person to give blood samples but a nurse at Doncaster fails to get the sample almost every time she was supposed to get these.
I have had to go to General hospital after booking appointment just to provide a sample as the nurse failed two attempts for more than 3 Occasions .
As I work, this resulted in guilt of stealing work time for no personal issues.

Change the nurse who cannot be competent on more than 3 Occasions ( 6/7 attempts )

Very good

The receptionist was very professional in the way she dealt with me.

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Good

Process is more efficient and it is easier to make an appointment and get seen by a doctor. It also seems less chaotic than previous times.