Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Poor

Difficult in getting an appointment or sick note

July 1, 2025 at 9:40 am

Neither good nor poor

Okay service – asked for a prescription/repeat to be added. Received no response and was too busy to chase until a week later when I rang and asked to speak to a GP who said it had already been done. Maybe get them to email back to confirm it’s been processed as no one is going to check the nhs app everyday to see if it’s updated.

As above

July 1, 2025 at 9:40 am

Very good

Reception staff, Dr Raj Thakor, Dr Shah, Dr Saini and rest of the team are incredible people. Thanks for having such highly patient supportive staff. Examplinary is Dr Raj Thakor.
Thanks.
Bharat Chandarana

Nothing more

July 1, 2025 at 9:42 am

Very good

Excellent communication with patient, listening to the patients issue and providing excellent support as required

Telephone appointments needs improving as waiting in Que is frustrating for hours, thought the surgery tries their best but due to underfunding by NHS causes these issues as the surgery tries their best within the available resources, but big ques needs addressing

July 1, 2025 at 9:42 am

Good

I think the follow up to test results is poor. Sometimes we are not contacted about results and we have to chase. Also very long delay after tests to get to speak to someone about them.

July 1, 2025 at 9:43 am

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