Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

You must include a field id or key in your graph shortcode.

Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Neither good nor poor

July 1, 2025 at 9:49 am

Good

Was given an appointment on the day and Dr was good referred me to all the test that was needed.

The waiting on the phone to get through to reception for an appointment. Even though i was calling from 8am the waiting queue was very long

July 1, 2025 at 9:50 am

Neither good nor poor

July 1, 2025 at 9:50 am

Good

Because they listen me exactly about my problem

Im facing with my problem I need my appointment earlier just they give me appointment end of this month

July 1, 2025 at 9:50 am

Poor

Phone lines always busy at 8 am. Can’t get through. Have to keep ringing until 8.02 then queue is very long. 45 minutes. We are busy taking kids to school at that time.

Anything to sort the appointment system. Some receptionists have very rude tone. It puts us off seeking help for health problems because we feel we are a nuisance.

July 1, 2025 at 9:51 am

Take the Friends and Family Test