Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

You must include a field id or key in your graph shortcode.

Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Nicely done quickly

May 19, 2025 at 12:02 pm

Very good

Good service

May 19, 2025 at 7:30 pm

Poor

You need more receptionists too many patients waiting and just one receptionist doesn’t seem to cope

Just more receptionist so you are not queuing for long

May 20, 2025 at 9:33 am

Very good

DARSHNA was amazing very nice lady and reassured me perfectly as I was stressing so much and even wanted to cancel. Didn’t even feel the needle. Absolutely wonderful service and DARSHNA needs to be recognised for her work!

Nothing

May 20, 2025 at 12:33 pm

Good

Dr Choudary checked my mum throughly and gave good advice.

Dr arranged an urgent blood test for my mum at the practice. Darshana attempted the blood test however was unable to take any blood out despite 2 attempts. We told her before that she has difficult veins just to give her heads up. She panicked when she couldn’t take the bloods out. She gave us the option to come back tomorrow or go to the hospital. As we are aware hospitals don’t do walking anymore, so we suggested speak to the Dr but she was reluctant to do that and got all flustered and told one of us to sit outside. Another staff member overheard our conversation and managed to get Jay in to do the blood test. He did it in one attempt with no problem. At the same time Dr Choudary came down aswell and instructed what to do as she is a very high risk patient. We found that Darshna handled the situation very unprofessionally and made it very uncomfortable for the patient. She is very incompetent and had a very very bad experience with her. We could not stress it enough.

May 20, 2025 at 4:54 pm

Take the Friends and Family Test