Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Very good | October 7, 2024 at 1:46 pm | ||
Neither good nor poor | GP appointments are hard to get. Staff needs to be more friendly when answering calls. It takes longer to answer calls . | October 7, 2024 at 7:03 pm | |
Good | Having appointments with the actual GP & Practice Nurse have been very good. However, the communication with the receptionists and HCA not so much. I was requested to have a telephone conversation with the HCA. The receptionist booked it for this morning at 10:00 because I was working nights. It took many attempts to explain that I was working nights and don’t finish work before 08:30. She kept trying to book it for 08:00. This morning I received two missed calls whilst I was at work and could not answer them. I actually finished work late due to work load. I called the surgery back at 10:30 after listening to my voicemails. | I think the receptionists should actually listen to patients and not keep telling us what to do. They keep interrupting rather than listen. I also work in healthcare and make sure I listen to my patients and give them respect. | October 8, 2024 at 9:54 am |
Very good | Good service and didn’t waste my time | Just the appointment its very hard to get it even if we phone sharp 8 | October 8, 2024 at 2:59 pm |
Good | Satisfied with dervice | October 8, 2024 at 3:07 pm |