Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very poor

I can never get an appointment even though I call at 8am

More appointments, more appointments that can also be booked in advance. For example, I’m trying to get a gyno referral from the surgery but have to ring on the day to get an appointment with a doctor. This is not something I need immediately so if I could ring and get an appointment in a couple of days time for a referral then that would free up appointments for those needing emergency appointments

October 1, 2024 at 8:56 am

Very poor

Why we still have to attend st saviours Road surgery when we are registered at Doncaster Road why aren’t there blood test facilities at Doncaster Road surgery and other facilities like physio. We are elderly we shouldn’t have to catch two buses in this weather to come there.

It’s been long time construction work at Doncaster Road clerk of works should be reprimanded on his schedule.

October 1, 2024 at 8:56 am

Neither good nor poor

Receptionist on one occasion in such a rush. Seemed she couldn’t wait to end the call, no compassion. I must say some receptionist are very helpful.
Doctor who called back was very helpful, explained what was causing the symptoms I suffer with.

Training receptionists how to talk to patients.

October 1, 2024 at 8:56 am

Good

Fast, effective service.

N/A.

October 1, 2024 at 8:56 am

Very poor

I have been trying to get a gp appointment for 2 weeks and nothing. Every time a see a GP it’s someone different, I have chronic head pain and a lump but no one really cares and want to listen to me.

Please make gp appointment more available and patient should be seen by the same family doctor.

October 1, 2024 at 8:57 am

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