Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Because I received an app on the same day when the doctor changed my medicine ihave had my blood test yesterday and I am happy about it hope to receive my results soon

I think it would be nice if the receptionist ring and let the patient know the result

October 1, 2024 at 8:59 am

Very good

I am happy with service and care you take

October 1, 2024 at 9:00 am

Good

Drs are really good, most of the time get an appointment etc

Phone mannerisms of receptionists can be improved. Also communication between them and updates to patient records need to be worked on. Plenty of times I’ve rang to cancel and/or reschedule appointments and still getting messages about me not attending.

October 1, 2024 at 9:00 am

Very good

Very good management and staff helping with the your enquiries

N/A

October 1, 2024 at 9:00 am

Good

October 1, 2024 at 9:01 am

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