Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Because I am very Happy reception staff and Nurse good information provided very nice behaviour without any delay.
I am fully satisfied.
Thanks&Regards!

August 3, 2024 at 9:56 am

Very good

Excellent GPs and Practice Nurses e.g. competent and confident.
Some receptionists and administrative staff are brilliant. Trust worthy doctors.

Communication skills with some reception team, cleaning standards in some areas and how the receptionist maintain confidentiality at front reception, can be better. Clarification from reception staff of whom the appointment is booked with e.g. difference between a doctor and a Physician Associate or a Nurse Prescriber. Patients should be given a doctor’s appointment if asked for a doctor. Booking with an alternative clincian should be patients choice if offered.

August 3, 2024 at 1:05 pm

Very good

Good and friendly staff

Very nice

August 3, 2024 at 3:17 pm

Very good

August 3, 2024 at 4:09 pm

Very good

Very prompt service

No

August 3, 2024 at 8:22 pm

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