Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

August 1, 2024 at 9:34 am

Very good

August 1, 2024 at 9:36 am

Neither good nor poor

Face to face appointment with specific doctors. Availability of appointments to see the doctor

August 1, 2024 at 9:36 am

Good

Sometimes in need an appointment face to face with a particular doctor to get advice or to be seen to due to my condition is very difficult. Always get a negative response and replies are rushed. The reason with the particular doctor is that he understands my case well enough and he goes out his way to manage me. I only ask for this when am really in a bad situation. It would be helpful if anything can be done about it. Thanks.

Same as previous comment. A bit of empathy can be considered when conversing would be helpful at first point of contact. Thank you for everything the surgery does.

August 1, 2024 at 9:38 am

Good

It’s been very efficient and polite staff, dealt with matters, if not immediately but very quick response.
Nurses doctors all A1.
Staff very skilled to resolve patients enquiries.

I think this will be the same for most.
To get calls answered quickly.

August 1, 2024 at 9:40 am

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