Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Good | May 2, 2024 at 9:19 am | ||
Poor | The shear length of time have to hold for someone to pick up the phones even if you are number 1 in line. And it’s pretty much impossible to call at 8am and get an appointment as average hold time is at least 40 mins plus form my personal experience.. And then all slots are booked and the circle starts again the following day. | At opening times have extra Phone lines and call handlers to speed up process and be able to get an appointment. Also when eventually do get an appointment hardly ever runs on time and always have to wait 30 mins plus. If consultations are 10mins per patients, why so much delays?. Also in 10 mins should be able to diagnose more than one health issue and deal with it if there is time left on the 10 mins slot. | May 2, 2024 at 9:21 am |
Very good | May 2, 2024 at 9:29 am | ||
Very good | Very helpful | Maybe to increase more staff but understand that we have set budget for everything. Our gp staff doing their best to help everyone. Keep up the good work and Thank you for keep us safe | May 2, 2024 at 9:31 am |
Very good | Doctor was very thorough and understanding. | May 2, 2024 at 9:33 am |