Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

You must include a field id or key in your graph shortcode.

Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

This medical center provides excellent medical facilities.
Doctors and nonclinical staff are prompt and eager to help . I will score this medical center services as 9/10.
I will recommend my friends to enroll in this medical center .

Car parking in bit problem but can get parking space near by street very easily.

May 2, 2024 at 8:56 am

Very good

May 2, 2024 at 8:58 am

Very good

Excellent reception and doctors are friendly in understanding and good treatment.

May 2, 2024 at 8:58 am

Very poor

Reason for this to see a dr. We all had experience from.8.00am we start ringing. By the time we get through the receptionist after hour all the appointment gone .you ring next day same thing .when I want to see Dr.when person is not well.you get precooked appointment after two.to three weeks. I think it’s not fair on patients. Need to improve on answering phone .with in 5 minutes. Like all other organisations.the surgery should only take the patients that surgery can manage. If you travel you can only sit 5 passengers. You cannot fit 6th one.

As I said you have more patients. Then the dr .or staff
Improvement answering telephone calls. Allthe other surgeries have the system answering phone calls less then 5 ring

May 2, 2024 at 9:03 am

Neither good nor poor

Don’t know

Don’t know

May 2, 2024 at 9:03 am

Take the Friends and Family Test