Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

They give me rispctable ansar

No all are bettR

April 2, 2024 at 11:13 pm

Very good

The whole process was done professionally. Had a telephone call, the day after speaking to the doctor. The blood appointment was on time . The nurse took the blood sample, without any pain.

Suggest the surgery keep a person to go ask patients why they are in a queue., it could be a minor issue like not knowing how to self check in.,or ask questions. It will stop having long queue s.

April 3, 2024 at 12:10 am

Good

Telephone service very poor you have to wait for hours

April 3, 2024 at 1:32 am

Very poor

Tried to book appointment for my daughters ear ache was given one at Merlin Vaz, when we turned up the appointment was booked for the next day even after I had confirmed the date/time. She had time off from school so we could take her.

Checking the dates/time when booking appointment.

April 3, 2024 at 3:47 am

Very good

I was offered appointment as per my request.

April 3, 2024 at 8:12 am

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