Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very poor

Staff attitude, poor service communication patients bullying not recognised just like the voice message states zero tolerance we patients would clearly like the same from your reception staff

No long winded conversation from staff, more respected service young or vulnerable, no direction should be given by reception staff only offered choices

April 2, 2024 at 5:22 pm

Very good

April 2, 2024 at 5:24 pm

Good

April 2, 2024 at 5:45 pm

Good

Thanks good

It’s all right

April 2, 2024 at 6:03 pm

Very good

Appointment in time doctor explains well
Understands well patients problem

Carry on as normal practis
Best as you can. Things improve itself.

April 2, 2024 at 6:25 pm

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