Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

October 1, 2026 at 8:38 am

Very good

Because I am with tham last more than 30years,
All staff some of seniors staff, some of junior staff , There are doing Good work, Caring, ect… God bless all staff.

Appointment systems long waiting, Online Systems some patients for good, Some patients for very Difficult, for the English Languages, Leicester City of multiple people living There Speck, There Speck Different Language.

October 1, 2026 at 8:48 am

Neither good nor poor

The telephone service is really bad also by the time it gets answeared the gp with want its not available the advance appointment are a month or two in advance the customer service is really bad aswell some are very rude aswell

Change the telephone service also train the staff to be polite and helpful especially the ppl who cant speak english and when you know staffs can communicate better but they dont

October 1, 2026 at 8:49 am

Very good

Very satisfy/ Happy advice and treatment

Hospital appointments for cray/ mri test/ I got both legs knee give me lots of pain/ need treatment. It’s long waiting

October 1, 2026 at 9:13 am

Very good

Excellent polite and friendly teams since last 25 years.
Thank you

October 1, 2026 at 9:22 am

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