Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

You must include a field id or key in your graph shortcode.

Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very poor

Because I am not satisfied

Better staff and better listening

October 1, 2026 at 8:22 am

Neither good nor poor

Never get oppment when u ask for it

Some patients are very ill, and they don’t get appointment.You should really look into it

October 1, 2026 at 8:27 am

Good

It’s working

More people reception to get the queues down

October 1, 2026 at 8:27 am

Very poor

Everytime either mum or dad are discharged from hospital, their prescriptions are not reviewed or processed correctly or in a timely manner.

I’ve had to chase up and query the prescription everytime along with the pharmacy needing to contact you with little availability.

Two weeks is more than sufficient to get this right. Please Review the discharge docs along with previous meds to ensure the correct meds are issued and in a timely manner. A delay in meds is not acceptable.

October 1, 2026 at 8:32 am

Neither good nor poor

The doctor I spoke to wasn’t really friendly he was abit angry and when I try to explain my problem he wasn’t even listening but the diabetic nurse she is awesome she explains everything very calmly

The staff should more friendly and stop being rude to patients and also they should stop being doctors and improve their customers service skills more

October 1, 2026 at 8:32 am

Take the Friends and Family Test