Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

You must include a field id or key in your graph shortcode.

Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Because looking after me very well

All ok

July 2, 2026 at 11:01 am

Very good

July 2, 2026 at 11:02 am

Very poor

Never gets appointment ringing earlier than line busy than they ring back and they say sorry all appointment gone ,please ring tomorrow than same answer sorry evertimes same answer .

Staff needs to be trained properly .why staff asking what’s the problem like they are doctors or professionals people .we don’t need discussed our personal problems with anyone else apart from doctors and nurses

July 2, 2026 at 11:03 am

Very good

My last appointment with the doctor I was happy with the consultation and the thorough investigation carried out ie physical and blood tests carried out.

Not applicable

July 2, 2026 at 11:05 am

Poor

The receptionist told me I had a change of medication I told her I didn’t but she chose not to listen to me and still kept on insisting I had a change of medication because it was on the notes so I was wrong I told her i am the one taking the medication so I would know better than herself which medication i take so she needs to find out whats going on and update records and she needs to get back to me ….I’m still waiting
Also my adult children need appointments but can’t come in straight away as at work so can we book an appointment in advance and they said you can’t do that need to ring at 8 every morning but they are at work at 8

Receptionist need to listen better to patients
More appointments for adults who are working so advanced bookings and evening appointments and also more availability at spinney hill medical centre as always told to go Doncaster road surgery but it’s not that near and not in my vicinity so I have to pay to get there…

July 2, 2026 at 11:06 am

Take the Friends and Family Test