Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Neither good nor poor

The difficulty in getting the right response for obtaining a sick note even when you fill the form on line

Instant response rather than giving the five day deadline when you are aware that you have to provide it to employers

July 2, 2026 at 11:07 am

Very good

Doctors Nurses and general staff are helpful and accommodating.

July 2, 2026 at 11:08 am

Very good

Generally Satified

July 2, 2026 at 11:09 am

Poor

I told the doctor my issue, he asked if i could come in but i wasn’t even in the city. I asked of it was possible to come in the next day but he said it wasn’t possible. Told me that the staff would call me to arrange an appointment but they haven’t called back. Furthermore it’s so hard to get an appointment, I had to stay on the line for 3 hours!

Have the staff actually call back to arrange appointments

July 2, 2026 at 11:10 am

Neither good nor poor

Telephone service very poor

Improve your telephone service

July 2, 2026 at 11:10 am

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