Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Every time I have visited for an appointment. The staff have been very friendly and supportive

Patient waiting areas could be slightly bigger

July 2, 2026 at 10:50 am

Very poor

Well the fact that I’m still waiting ona phone call appointment for a blood test, been 2 days and no call yet!!! Can’t get through on phones as it cuts off after a certain time???

Organise yourselves properly

July 2, 2026 at 10:50 am

Poor

After waiting for over a week to see the doctor when fi nally got to see the doctor he did not prescribe any medicine for nausea as he said he would today i rang in to enquire the receptionist gave me an op for blood test fornext weekend what do i do all this time

I should have been given so me anti sickness tablets for the wait of ablood test andthen another month for the result iam very upset about it

July 2, 2026 at 10:51 am

Good

I asked receptionist for Doctor appointment,instead she asked the Doctor to give me ring.then i had to explain to the Doctor i was collapsed and i need to see the Doctor.
Finaly i was given the Doctor appointment. Doctor really explained very nicely.

In fact receptionist need to be re- educated. They do not know who has emergency and who has not.

July 2, 2026 at 10:51 am

Very good

Excellent Doctor’s team polite and friendly

July 2, 2026 at 10:53 am

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