Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very poor

I wait from 8 April for appoitment with the Doctor but he the receptionist Geeta Never ? I had A letter from physio from work & I gave them the letter 2 nd day irang again how far was the process again geeta said 1000 letter come to scan ..No appoitment , doctors only give time 6-10 mints .. the doctors are Young ..less experienced, I ended up in hospital then I got appoitment , when they wrote a letter to surgery then only I got appoitment..otherwise they say ring 111 , or call tomorrow 8am , nearly 4weeks went away never appoitment until letter went from hospital

No communication
No appoitment ( MORE APPOITMENT
Experience SMOOTH TALKER☺️ RECEPTION WHO ANSWER CALLS,,, ring at 8 am and still no appointment

June 2, 2026 at 4:15 pm

Good

June 2, 2026 at 4:27 pm

Very good

Easily response to the patients and great improvement service

You are giving good service to the community and great improvement

June 2, 2026 at 4:29 pm

Very good

Darshna made me feel comfortable and was very helpful

June 2, 2026 at 4:31 pm

Very good

It’s a very good service & all the staff are very helpful.

Your ring back service should be introduce all the time so we don’t have to hold on to the phone

June 2, 2026 at 4:35 pm

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