Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Poor

Since last ten days I tried to order some medicine at the reception but no results. Twice filled out the form to order.also unable to get doctors appointment

Should get some sympathy towards older patients. They are feeling frustrated with your technology requirements

June 2, 2026 at 3:13 pm

Very poor

The wait time is ridiculous on the phone, at reception. I had a telephone consultation and was told to come in. The Dr who saw did not listen to me or the feedback from the consultation on the phone and diagnosed a different outcome. I am still in pain nearly 10 days after I came in. Very poor.

Listen

The experienced Dr’s who I know and trust are so busy, it’s hard d to get an appointment or any kind of face time with them.

The relationship with my ‘family’ Dr has gone. It takes me complaining before any real action or conversation takes place.

June 2, 2026 at 3:16 pm

Very poor

Administration is very poor not efficient at keeping up with gp

The triage questionnaire lack on the list of health issues it feels like pharmacy minor alignment list…

June 2, 2026 at 3:17 pm

Very good

Mr shah gave me appointment straight way when he heard my situation

People are mostly on their jobs when they start call to get appointments and ut takes 2 to 3 hours for their turn and still they can’t get appointments unfortunately

June 2, 2026 at 3:24 pm

Neither good nor poor

Can be booked appointment online so we can save our and your time.

June 2, 2026 at 3:37 pm

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