Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

All staff are very helpful and friendly.

Easy appointments would be nice.

June 2, 2026 at 2:42 pm

Very poor

Waiting time to get appointments is ridiculous
Been advised to use the online triage which again does not let me book appointments

Load improvements needed

June 2, 2026 at 2:44 pm

Neither good nor poor

My blood pressure medication is coming to an end and the surgery incorrectly sent the repeat missing out the prescription.

Simply pay attention to detail.

June 2, 2026 at 2:44 pm

Very poor

Been promised a call back by the manager three weeks ago. Been chasing multiple times still no contact.

Call the patient back when you say you will!

June 2, 2026 at 2:47 pm

Neither good nor poor

June 2, 2026 at 2:48 pm

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