Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

Dr’s are doing there best…But time to explain is TOO
Limited.

Access to appts is abysmal…Can help if referral can be made to the Hubs with more appt for the Hubs to deal with…Hubs seem to be pretty empty and yet we are told that appts are all full????

April 2, 2024 at 11:38 am

Good

Based on recent experiences-

Appointments are very hard to get-Any improvement in
This direction will be welcomed by everyone using your surgery!

April 2, 2024 at 11:39 am

Very good

Very good Doctor good service

April 2, 2024 at 11:39 am

Neither good nor poor

Some Receptionist don’t give appointments and don’t take patients concerns seriously.
However all the doctors are amazing.

Train your receptionist to take patient’s concerns seriously.

April 2, 2024 at 11:39 am

Good

April 2, 2024 at 11:39 am

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