Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

March 10, 2026 at 5:53 pm

Very poor

Don’t like a behaviour all staf work inside the receptionists bad attitude

They need to learn how to speak with the patient

March 11, 2026 at 9:07 am

Very poor

Staf are not good they think they are doctors they don’t know how to spike with the patient they think wee r sumthing always arguing with the patient the and wee call on surgery they don’t answer a call phone was ringing and ringing but they not answering call straight away even they are not in call and put in a q and after 45 minutes they answer call and says to us sorry we are fully booked call tomorrow how is this possible

First of all behaviour for all staff they need to learn and support and speak with the patient nicely and helpful thank you

March 11, 2026 at 9:23 am

Very poor

Staf are not good they think they are doctors they don’t know how to spike with the patient they think wee r sumthing always arguing with the patient the and wee call on surgery they don’t answer a call phone was ringing and ringing but they not answering call straight away even they are not in call and put in a q and after 45 minutes they answer call and says to us sorry we are fully booked call tomorrow how is this possible

First of all behaviour for all staff they need to learn and support and speak with the patient nicely and helpful thank you

March 11, 2026 at 9:24 am

Very good

Show professional and very helpful

March 11, 2026 at 12:22 pm

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