Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

Ok I would say that most of the receptionists are very helpful and quick , unfortunately there may be jus 1 or 2 that really have no communication skills whatsoever and make me feel like they are not listening .

It would be nice not to have to worry abt who will answer my call , rather than yes they will get my query sorted !

November 3, 2025 at 3:41 pm

Very good

Got same day face to face appointment with a GP. Also good communications from the staff such as the nurses and health care assistants.

Better reception service needed.

November 3, 2025 at 3:51 pm

Good

With the new online appointment request system, I feel as it is an efficient and effective way for everyone to deal with the situation in hand.

More information about using interactive services

November 3, 2025 at 3:55 pm

Very good

Excellent service

November 3, 2025 at 4:01 pm

Good

They deal with the issue as quickly as possible.

November 3, 2025 at 4:05 pm

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