Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Warm welcome on attending and encouraging feedback while performing blood test to avoid scare or fobia!
Very nice service from the person. Thank you☺️🩸

October 5, 2025 at 8:00 am

Very poor

Dr Masala was absolutely terrible, he did not want to examine my eye/ear infection, said he couldn’t give me any medication, rushed the appointment and eager to get me out of his room as soon as possible. Absolutely appalling behaviour from a professional!

I have always had excellent treatment from doctors, and this is the first time this has happened. I am thoroughly disappointed.
Get rid of Dr Masala.

October 5, 2025 at 9:50 pm

Good

I was given appointment at Doncaster Road and was able to change it to Spinney Hill surgery because I don’t have the transport.

Waiting time on the phone is a big headache than to be told there’s no appointments available even though I was 11 in the queue!

October 6, 2025 at 6:22 am

Good

Good answering telephone service.

Keep up the good service.

October 6, 2025 at 7:42 am

Good

October 6, 2025 at 7:45 am

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