Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Good | October 2, 2025 at 6:22 pm | ||
Good | Fairly happy with surgery | Taking to long to respond back and not getting appointment on the day | October 2, 2025 at 7:01 pm |
Neither good nor poor | Once we are able to see the gp they are excellent which is why we choose to remain with the surgery. Reception staff are happy to gossip about office politics in front of patients which is uncomfortable. Call at 8 am on the dot and are still unable to get an appointment as they have been taken. Last time I called I was number 7 in the queue for an hour. | Offer flexible appointments online which we can book for the week rather then having to call at 8am and still not getting the appt. Customer service training for reception staff | October 3, 2025 at 7:07 am |
Good | October 3, 2025 at 10:47 am | ||
Poor | The Practice has shockingly poor appointment system especially if someone is elderly and unable to use a phone by themselves. | Be able to accommodate a request for a non emergency appointment (soon) within a reasonable timeframe ( 14 days is not acceptable) | October 3, 2025 at 1:28 pm |