Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Good

Good

June 4, 2025 at 2:15 pm

Good

I take for nice talk

When we call you take your hole 1 hours to take to respond

June 4, 2025 at 2:18 pm

Very poor

Whenever we ring there’s never any appointments. Bring back online appointments booking

Receptionists could be approachable. Bring in more doctors and appointments.

June 4, 2025 at 2:25 pm

Good

June 4, 2025 at 4:15 pm

Good

Because I managed to see the GP and get to the bottom of my problem

Better understanding of patients requiring an appointment as opposed to referring to pharmacies and A&E as not all patients are unaware of the services that are available before a GP appointment is required.
Some health issues cannot be dealt with pharmacist & it’s not always feasible to go to the A&E and sit & wait for hours unless it’s an absolute emergency.

It is important to train staff members to assess the severity of the patients needs requiring a GP appointment

June 4, 2025 at 5:05 pm

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