Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

June 4, 2025 at 1:15 pm

Very good

I recently had a telephone appointment with the pharmacist from SHMC, the pharmacist was very helpful and explained in detail my options regarding suggested new medication. She also offered to follow up a week later and sent me information regarding any side effects.
I am very happy with the service I received during this telephone appointment.

As it is quite difficult to get an appointment with the doctors, offering more telephone appointments with the pharmacist or other healthcare professionals would be helpful.

June 4, 2025 at 1:24 pm

Neither good nor poor

Because it’s was first experience. When I feeling bad then I need a appointment but that GP doesn’t receive a phone call until 10 minutes counting . Then I was very irritated. After I was gone GP for book my appointment. After they told me haven’t some appointment today If you need please call you at 8 :00 am that was really bad. That time I needed they aren’t give some appointment for doctor. And second thing was After I meet a doctor their service was good. Thank you.!

It would have been better if you had done this when I needed appointment why don’t give that time although we had told needed appointment and you said please call next morning. Even I came GP for book my appointment.although you haven’t doctor appointment that time but if only had booked it for tomorrow. So I body would have been checked.

June 4, 2025 at 1:52 pm

Very good

June 4, 2025 at 2:07 pm

Good

Doctors and nurses are kind and caring, depending on who you happen to see the experience can vary, but generally good.

June 4, 2025 at 2:08 pm

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