Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Neither good nor poor

May 1, 2025 at 8:48 pm

Very good

Follow up appointment for a blood test was bo

oked at a time which was convenient to me.

You doing OK, and have always been considerate. Keep up your good work.

May 2, 2025 at 1:38 am

Very good

May 2, 2025 at 6:09 am

Very poor

I was informed by my Nurse regarding blood infusion in feb but till date no information from surgery

May 2, 2025 at 8:42 am

Neither good nor poor

When you ring up for appointment it takes 45 minutes minimum for them to answer and when answered they act as if they are the doctors and tell us what to do instead of the doctor. It would help after waiting so long to at least speak to a doctor to see what he has to say.

I would have preferred to speak or see a doctor instead of reception telling me to go to A&E. And if doctors can use to ring on the surgery number instead of using private number facility not every one is happy answering on a private calls and block private calls.

May 2, 2025 at 8:47 am

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