Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

December 4, 2024 at 11:20 am

Very poor

Waited ten mins for appointment as lady doing blood test was too busy chatting to mates at reception

Respect customers and stop chatting amongst yourselves

December 4, 2024 at 11:22 am

Very good

December 4, 2024 at 11:26 am

Good

Appt was booked for a Sunday which was extremely convenient for me and it all went smoothly.

The nurse that I had the appt with did not even bother to introduce himself, my daughter had to ask his name! Very cold unfriendly nurses that day whom I understand were external and only came in to do my diabetes check, it would’ve been better to have robots do the job instead!! Very miserable unempathetic staff! The usual stafff at SHMC are so much better.

December 4, 2024 at 11:32 am

Poor

Reason for my answer is can never get an appointment. Receptionists answer and tell me there no appointments before i even tell them whats wrong or my name

I understand you are busy, but you need to be offering appointments to people. I havent been able to see a doctor for more than a year because i cannot get an appointment. Please check my records and you will see when i last visited wheb i actually got an appointment. Since then i have had a few issues but cant get to see anyone

December 4, 2024 at 11:41 am

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