Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

October 1, 2024 at 9:04 pm

Very poor

Lack of communication! I asked for a call back from the manager over two weeks ago and she did not have the courtesy to call me back I gave up in the end

Communicate!

October 1, 2024 at 10:06 pm

Good

Good doctors

Your telephone reception after 10 o’clock have to wait on line for over an hour

October 1, 2024 at 10:46 pm

Good

Allow patients to make appointments for a different day or refer them to a different surgery is current is full.

October 1, 2024 at 11:21 pm

Very good

Because they treated me well and I find staff members very respectful and kind around me.

They should have two receptionist so that there is less queue and people don’t have to wait for long time.

October 2, 2024 at 6:30 am

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