Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Good | October 1, 2024 at 3:50 pm | ||
Very poor | Answering the phone at practice.As I was expecting a call back.was returned after an hour which was fine with me.but when I answered the reception didn’t say who was ringing back.instead she said yes what do you want.instead of asking me can I help. | Answer the phones properly.and by what do you want.after all we would be calling for no reason. | October 1, 2024 at 4:07 pm |
Very good | Treated with respect and friendly nurse | When nurses are running late | October 1, 2024 at 4:47 pm |
Very good | Is was easy sort my appointment out | Change timing | October 1, 2024 at 4:56 pm |
Good | The HCA I saw was very efficient, polite, friendly and she said she would follow up with a call after the results were back and she did. | Not in this occasion, however when generally text messages are received for an appointment there is no context referring to what the appointment is booked for or with whom, so if a patient has a few appointments it’s very confusing. | October 1, 2024 at 5:05 pm |