Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

I have good experience with them bcz of there friendly behaviour nd fast service nd the have the value of there patients time.

October 1, 2024 at 9:55 am

Very good

October 1, 2024 at 10:00 am

Good

October 1, 2024 at 10:06 am

Very good

October 1, 2024 at 10:17 am

Neither good nor poor

First of all, there are only 2 options when you ring the surgery. They’re used to be 4.
Secondly, I would like the doctor to ring me in regards to test results rather than the receptionist as they are not qualified to answer any questions I may have.
Thirdly, some of the receptionists are not very helpful and some do have an attitude when speaking to them.

Have more receptionists to answer the phone.
Have more appointments available as whenever I have been to the surgery, it’s always empty. So it makes me think where all the appointment go.
Can you switch the online appointments back on and have a variety of doctors available for them. As there are never any appointments available.

October 1, 2024 at 10:22 am

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