Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Good | When I need appointment they gave you so I am happy with that and also all doctors very helpful so I am happy for my surgery | One time we booked appointment with one doctor if more time appointment than we have to explain everything I don’t like they have to book same doctor | October 1, 2024 at 9:05 am |
Poor | When my elderly mother came in to book an appointment she was told to go home and make the appointment over the phone. She does not speak English and the receptionist continued to say go home and call. My mother was willing to make an appointment for a later date. | The receptionist need to be a little more compassionate and not rude. | October 1, 2024 at 9:05 am |
Good | October 1, 2024 at 9:06 am | ||
Very good | I have been in contact a few times over the past few months. The new photo system of dermatological issues is great as it saves a trip to the drs. The drs have been helpful and we have had quick resolutions to our issues. The callback system for morning phonecalls is very helpful too as previously I used to be on hold for up to an hour whilst doing school runs etc. | Perhaps informing patients that the Dr may call after hours. I was waiting for a call which did not come until approx 7pm and I thought I had been forgotten as I assumed clinic hours were until 5pm. | October 1, 2024 at 9:08 am |
Very good | Because staff listen and go out of way to help you | October 1, 2024 at 9:08 am |